Audio Video Collaboration & HD Video Teleconferencing (VTC)
SIS provides properly trained and certified VTC support personnel delivering VTC and A/V support as a core capability. SIS installs and maintains classified and unclassified VTC, bridging units, scheduling, maintenance, and repair with a balanced team of VTC maintenance and operations personnel who are qualified and certified either through a product brand or through DVS/GVS/DISN. Our experience includes the achievement and maintenance of conference room ATOs, the operation and scheduling of room use; working with DISN DVS/GVS and maintaining DISA/AFNIC compliance.
SIS considers training a fundamental part of our system installation process. When new equipment is installed, an initial training session is scheduled. If a component is replaced changing any aspect of system performance, SIS engineers arrange to conduct follow-on training. Each training session will have clear goals which introduce the concepts that will be delivered in the session; in general terms, an answer to the question “why is this session occurring?” The training objectives will be clearly explained to the trainee(s). Clarifying these objectives aids in the process of selecting the appropriate content and structure for each training session. Learning objectives will be relevant to the trainee(s) needs, based on the specifics of the target audience (e.g. background knowledge, routine operation, how-to’s, basic troubleshooting, etc.).